AS A PROCES S IMPROVEMENT professional, I have experienced many team challenges. Big challenges. It is not unusual to see teams that seem so perfectly compatible start in excitement only to fizzle in different directions and end up not working together. Products suffer, customers suffer, and ultimately...

Grid Computing was a vision of using and sharing computers and data in the early 1990s. The integration, coordination, and sharing of computer resources which are geographically disperse among different physical domains and organizations became an every day reality. This emerging infrastructure aims to provide a mechanism for sharing...

"The security of information systems has not improved at a rate consistent with the growth and sophistication of the attacks being made against them. To address this problem, we must improve the underlying strategies and techniques used to create our systems. Specifically, we must build security in from the start, rather than append...

I’m delighted that Cengage Learning invited me to write this third edition of Digital Painting Fundamentals with Corel Painter. The earlier books, for versions X (pronounced “ten”) and 11 (pronounced “eleven”) were greeted with very positive responses from users and critics, not just my friends and...

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services...