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| | IT Service Management Guide: Vol. 1The importance of IT Service Management is becoming widely recognized. Whereas in the 1960s and 1970s interest was still focused mainly on the improvement of hardware, and whereas the development of software was the major concern until well into the 1980s, the 1990s was the decade that saw the rise of service management.
For decades,... | | Surround Sound, Second Edition: Up and runningRecorded multichannel sound has a history that dates back to the 1930s, but in the intervening years up to the present it became prominent, died out, became prominent again, and died out again, in a cycle that’s had at least four peaks and dips. In fact, I give a talk called “The History and Future of Surround Sound” with a... |
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