This book has come a long way since it was first published: it was...

IBM Lotus Sametime software allows you to collaborate and communicate with others in real time. By using Sametime, you can communicate with your peers and teammates with the Sametime Connect client, embedded Sametime integration with Lotus Notes or Microsoft Outlook e-mail, or on mobile devices like a Blackberry. You will be able to connect...

I know you are interested in programming and using PIC microcontrollers. If not, you would not have picked up this book and be reading this preface. The first question one usually asks when choosing one book over another is, "Which book offers me something more?" Since everyone is looking for some thing a little different in...

Author Steve Devereux has completely rewritten and updated this overview of onshore and offshore drilling operations and technology. He takes readers through the entire drilling process from basic drilling geology through managing drilling operations. The updated edition covers key management issues such as safety, the environment, costs, and...

The Business Process Model and Notation (BPMN) has seen a huge uptake in both academia and industry over the past years. It is seen by many as the de facto standard for business process modeling and has become very popular with business analysts, tool vendors and end users. As of version 2.0, the BPMN contains a comprehensive set of...

Improving your people skills and becoming a people-person is a surefire route to success, happiness, and confidence. Weíve all looked enviously across the room at that person who seems to effortlessly interact with everyone – humorous, confident and well liked. That person is confident with...

How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history....

"A great book everyone can use to understand how tech startups work." --Rene Reinsberg, GM/VP at GoDaddy, CEO and Co-founder at Locu

"Finally a book non-techies can use to understand the web technologies that are changing our...