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RT EssentialsIn a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.
This is where a ticketing system comes in. A ticketing system... | | Running Linux, Fourth EditionThis is a book about Linux, a free, open source operating system that's changing the world of computing. In this book, we show how you can completely change the way you work with computers by exploring a powerful and free operating system. Linux goes against the traditional computing mainstream, being developed by a loosely organized... | | Advances In Uml And Xml-based Software EvolutionThis book continues to provide a forum, which a recent book, Software Evolution with UML and XML, started, where expert insights are presented on the subject. In that book, initial efforts were made to link together three current phenomena: software evolution, UML, and XML. In this book, focus will be on the practical side of ... |
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