Gain the practical knowledge you need to plan, design, deploy, and manage mixed cloud and on-premises IT management systems. Drawing on his experience as senior principal software architect at CA Technologies, Marvin Waschke lays out the nuts and bolts of the IT Infrastructure Library (ITIL)―the 5-volume bible of standard IT service...

• Applies lean thinking across the cloud service delivery chain to recognize and minimize waste
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This book captures and communicates the wealth of architecture experience Capgemini has gathered as a member of The Open Group – a vendor- and technology-neutral consortium formed by major industry players – in developing, deploying, and using its “Integrated Architecture Framework” (IAF) since its origination in 1993....

CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It...