As IT systems have grown increasingly complex and mission-critical, effective configuration management (CM) has become critical to an...

This book captures and communicates the wealth of architecture experience Capgemini has gathered as a member of The Open Group – a vendor- and technology-neutral consortium formed by major industry players – in developing, deploying, and using its “Integrated Architecture Framework” (IAF) since its origination in 1993....

Software automates a wide variety of business processes in modern enterprises. Changes made to software are, in effect, changes made to the business processes themselves that govern and automate the internal and external operations of an organization.Without a proper disciplined approach to change management, enterprises lack a full...

CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It...

When we began writing this book, we had a fundamental tenet: Write a clear handbook for creating the organization’s IT audit function and for performing their IT audits. We wanted this book to provide more than checklists and textbook theories but instead to provide real-life practical guidance from people who have performed IT...

Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management  and which stakeholders are involved in delivering value in the cloud value chain. It explains the role of capacity management for a creator, aggregator, and consumer of cloud...

Developing an information security program that adheres to the principle of security as a business enabler must be the first step in an enterprise’s effort to build an effective security program. Following in the footsteps of its bestselling predecessor, Information Security Fundamentals, Second Edition provides...

• Applies lean thinking across the cloud service delivery chain to recognize and minimize waste
• ...

On-demand eLearning: Don't pay over $ 3,000.00 for a 5 day...

The IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively,...

Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value...