Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work....
In the four decades since Imre Lakatos declared mathematics a "quasi-empirical science," increasing attention has been paid to the process of proof and argumentation in the field -- a development paralleled by the rise of computer technology and the mounting interest in the logical underpinnings of mathematics. Explanantion...
This is the 3rd, totally revised edition of a well-known textbook that continues to represent the gold standard in the literature on clinical andrology. It examines in depth all aspects of male reproductive health, encompassing the basic physiology of male reproductive function and a wide range of disorders. Each of the chapters is...
Talbot Brewer presents an invigorating new approach to ethical theory, in the context of human selfhood and agency. The first main theme of the book is that contemporary ethical theorists have focused too narrowly on actions and the discrete episodes of deliberation through which we choose them, and that the subject matter of the field looks...
A continually evolving discipline, Human Reliability Assessment (HRA) has elements of controversy from the definition of terms to the application of appropriate methods for the representation of human failure probability. The idea that human error is a random event is falling out of favor and the concept that humans can be set up to fail or...
Geoffrey Beattie breathes new life into a thousand tired old clichés about body language. This is a fascinating book on two levels. The first is a serious scientific one arguing for new ideas about nonverbal communication. The second level is perhaps a shade less Nature and a dash more Heat or Hello. As Big Brother psychologist,...
In recent years an interest in applying the principles of evolution to the study of culture emerged in the social sciences. Archaeologists and anthropologists reconsidered the role of innovation in particular, and have moved toward characterizing innovation in cultural systems not only as a product but also as an evolutionary process. This...
This second edition of The Science of Color focuses on the principles and observations that are foundations of modern color science. Written for a general scientific audience, the book broadly covers essential topics in the interdisciplinary field of color, drawing from physics, physiology and psychology. The jacket of the original edition of...
This book investigates the adaptation of cognitive processes to limited resources. The central topics of this book are heuristics considered as results of the adaptation to resource limitations, through natural evolution in the case of humans, or through artificial construction in the case of computational systems; the construction and...
The primary emblem of the feminine in Tibetan Buddhism is the dakini, or "sky-dancer," a semi-wrathful spirit-woman who manifests in visions, dreams, and meditation experiences. Western scholars and interpreters of the dakini, influenced by Jungian psychology and feminist goddess theology, have shaped a contemporary critique of...
The chapters in the present volume constitute a selection from the papers presented at AMLaP-95, the first conference on "Architectures and Mechanisms for Language Processing." AMLaP-95 came about when members of the Human Communication Research Centre at the Universities of Edinburgh and Glasgow decided to have a small workshop in...
