The Practical, Example-Rich Guide to Building Better Systems, Software, and Hardware with DFSS

Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems, two...

Introduction to Probability and Stochastic Processes with Applications presents a clear, easy-to-understand treatment of probability and stochastic processes, providing readers with a solid foundation they can build upon throughout their...

Whether you want to further your Six Sigma training to achieve a Black or Green Belt or you are totally new to the quality-management strategy, you need reliable guidance. The Six Sigma Handbook, Third Edition shows you, step by step,...

This comprehensive book covers the strategy, tactics, and processes needed for successful project portfolio management. It outlines a road map to unprecedented project management improvement and includes a detailed implementation plan for both strategic planning and a PMO that gives you measurable results in weeks. The author delineates four...

"Before there was 'lean,' before there was TQM, before there was knowledge management, and before there were any one-minute cures, there was Geary Rummler preaching and practicing performance technology. With Serious...

Building Engaged...

One study after the next shows that most employees are unhappy with their jobs and that less than a third actively engage with their work. That means that two out of every three are merely putting in their time, rather than maximizing productivity and attaining satisfaction. One could argue that such a malaise is the symptom of an unhealthy...

EPSS Revisited is a compendium of articles gathered primarily from four special issues of ISPI's Performance Improvement (PI) journal between July 1999 and December 2002. These were issues for which I served as guest editor during a period when I was refining a performance-centered design...