• Provides an overview of SPC in very simple, easily understood terms
• Reviews and explains traditional...

Business Process Change, 3^rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models...

The most comprehensive Six Sigma reference available, now revised and expanded. Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the...

This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software...

Introduction to Probability and Stochastic Processes with Applications presents a clear, easy-to-understand treatment of probability and stochastic processes, providing readers with a solid foundation they can build upon throughout their...

The flow of academic ideas in the area of computational intelligence is impacting industrial practice at considerable speed. Practitioners face the challenge of tracking, understanding and applying the latest techniques, which often prove their value even before the underlying theories are fully understood. This book offers realistic guidelines...

The credibility of a laboratory’s reputation is directly affected by its quality assurance program. The key to a successful quality assurance program is the manuals, and associated documents define the program and its various components. Therefore, by extension, a laboratory’s credibility is directly related to its operational and...

Better Green Business brings together practical insights and start-to-finish strategies for moving any enterprise to a higher level of environmental stewardship. Drawing on his extensive experience from working across industries and functional boundaries, Dr. Eric G. Olson shows how to systematically...

Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options,...

This book presents a systematic and comprehensive compilation of sigma-delta converter operating principles, the new advances in architectures and circuits, design...