The Art of Service is a leading education and training organization within the IT Service Management (ITSM) industry. The core principles and practices provided by the ITIL® V3 framework provide holistic guidance needed for an industry that continues to mature and develop at a rapid pace. We recognize however, that many organizations and...

Cracking the code to the perfect personalized diet—and a lifetime of super-health Have you ever wondered why a new diet is invented almost every other day, yet obesity levels and disease in this country remain at an all-time high? Have you wondered why the diet that works so well for your friend has no impact on you—or even makes...

This book provides a thorough introduction to the fascinating world of phase transitions as well as many related topics, including random walks, combinatorial problems, quantum field theory and S-matrix. Fundamental concepts of phase transitions, such as order parameters, spontaneous symmetry breaking, scaling transformations, conformal...

Since publication of the first edition in 1971, Fenaroli’s Handbook of Flavor Ingredients has remained the standard reference for flavor ingredients throughout the world. Each subsequent edition has listed more flavor ingredients and allied...

He has shown us how to smooth our wrinkles, and helped us slim down without feeling deprived. Now #1 New York Times bestselling author Dr. Nicholas Perricone gives us an anti-aging program that unveils the miracle of cellular rejuvenation. These seven powerful strategies are not only easy to follow but present a plan for total health designed...

If you manage and administer SQL Server 2008 in the real world, you need this detailed guide at your desk. From planning to disaster recovery, this practical book explores tasks and scenarios that a working SQL Server DBA faces regularly and...

Candidates for the Oracle Certified Associate in Oracle Database 11g need to pass Exams 1Z0-051 and 1Z0-052 to achieve their certification—this guide prepares you for taking both those exams. This two-in-one study guide covers the Oracle Certified Associate certification for Oracle database 11g and reviews exam topics such as...

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In today's avalanche of medical information, how can you distinguish between proven evidence and unfounded claims? This is the first book to translate key medical data into clear guidelines capturing the highest treatment standards for heart disease. Renowned...

AutoCADis the leading drawing software used by design and drafting professionals to create 2D and 3D technical drawings. Mastering AutoCAD and AutoCAD LT guides you through AutoCAD essentials using concise explanations, focused examples, step-by-step...

Welcome to Science of Everyday Things. Our aim is to explain how scientific phenomena can be understood by observing common, real-world events. From luminescence to echolocation to buoyancy, the series will illustrate the chief principles that underlay these phenomena and explore their application in everyday life. To encourage...