The book works from the SugarCRM basics right up to advanced features in a clear and friendly way. It follows a combination of theoretical discussions relating to varying business needs and the manner in which CRM technology can address them. By helping you clarify your business goals the book enables you to build a CRM system to support your...

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A collection of works authored by leading scientists from the US and Russia, Human-Computer Interaction and Operators’ Performance: Optimizing Work Design with Activity Theory describes applied and systemic-structural activity theory as it is used to study human-computer interaction, aviation, design, and training....

ExpressionEngine is a flexible, feature-rich content management system used by top designers and web professionals across the world to build and manage their websites. It is written in the world's most popular web scripting language, PHP, and built on the MySQL database server. Are you eager to start creating websites with...

What is e-collaboration? Although this term means many things to many people, Ned Kock broadly defines it as “collaboration among individuals engaged in a common task using electronic technologies.” E-collaboration is not limited to computer-mediated communication (also known as CMC), or computer-supported cooperative work (known...

For the new edition all entries have been reconsidered and updated in light of case law and legislation and the book has been substantially enlarged since the last...

Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social media is no longer a curiosity on the horizon but a significant part of your...

This book is for web designers who are looking for a way to design and build effective HTML emails for their clients or...

Joomla! is one of the world's top open source content management systems, which enables you to build websites and powerful online applications. Out of the box, Joomla! does a great job of managing the content needed to enhance the functionality of your website. But for many people, the true power of Joomla! lies in its application...

Neuroimmunology is one of the most rapidly developing branches of Neurobiology, prompted by novel neurochemical, neuroendocrinological, and neurophysiological investigations of the central and peripheral nervous system including neuroendocrine systems. Neuroimmunology can be considered as an interdisciplinary science that covers relevant...