An important aspect of managing human capital in the 21st century workplace is managing the interface between humans and information technology, particularly the World Wide Web. The Web has changed not only how and where business is conducted, but also how and where work is done. Personal web usage has created many desirable organizational...

SS7/C7 is a signaling network and protocol that is used worldwide to bring telecommunications networks, both fixed-line and cellular, to life. Setting up phone calls, providing cellular roaming and messaging, and converged voice/data services, such as Internet Call Waiting, are only a few of the vast number of ways that...

This book is written for beginner analysts and includes 46 step-by-step labs to walk you through many of the essential skills contained herein. This book provides an ideal starting point whether you are interested in analyzing traffic to learn how an application works, you need to troubleshoot slow network performance, or determine whether a...