Six Sigma has been a giant in the quality movement but has been a pygmy in...

Passing a test is one thing...mastering the field is another, and this book is the first step to mastering the world of PC hardware and operating systems. Mark Edward Soper not only shows you what you need to pass the tests, but also what you need to have an edge on the competition, on exam day and in the workplace. Each chapter...

The origin of queueing theory and its application traces back to Erlang’s historical work for telephony networks as recently celebrated by the Erlang Centennial, 100 Years of Queueing, Copenhagen, recalling his first paper in 1909. Ever since, the simplicity and fundamental flavour of Erlang’s famous expressions, such as his...

Good ideas don't sell themselves. In today's business world it's no longer just sales people who are responsible for winning business. Many people, from TV producers to landscape gardeners, consultants to builders, need to employ convincing communication skills to win clients and commissions. Even managers within a business have...

• Delegate the right work to the right...

The last 25 years have seen significant advances in our understanding of the mycorrhizal fungi that colonize most of the world’s plants, and the mycorrhizal networks that form and extend into the soil beyond plant roots. In addition to a thorough review of recent research on mycorrhizal networks, this book provides readers with...

As the National Technical Committee Chairman for the Precision Machining Technology portion of the Skills USA-VICA championships I get to see students of varying levels of competence compete each year. Each year my Industry committee works very hard to design a competition that is challenging but fair. Since both Secondary and Post-Secondary...

The erosion of the traditional voice service, together with the ever-increasing competition between companies, is pushing the telecommunications industry...

Learn JavaScript In a Weekend, 2nd Edition is the ultimate guide to integrating JavaScript into Web pages. With step-by-step instructions, readers will learn how to effectively use JavaScript, the most popular scripting language used for Web development today. Setting itself apart from competitors, this is the only beginner-level...

"Learning is the key to our future and powerful learning will result from immersive, interactive, and creative 3D designs. Tony O'Driscoll and Karl Kapp have written a disruptive book about a disruptive technology that we all need to explore. This is a must read!" —Elliott Masie, chair,...