If you believe that the answer no is but a request for more information and understand that the best closing questions are rhetorical, you understand the basic art of sales. If you can teach that art to others, you have the makings of a good sales manager. But not all good sales managers are equal; some are forward thinking enough to...

Specifically written for intermediate to advanced VB, C/C++, Java, and Delphi developers, .NET Framework...

This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software...

Network and service provider engineers are often faced with the difficult challenge of meeting a less-than-logical service need of a customer–– and at the most reasonable price. In this book, Howard Berkowitz shows network and service...

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An interdisciplinary panel of pioneers and opinion leaders review the basic, preclinical, clinical, and developmental pathways to new treatment strategies, such as therapeutic angiogenesis and myogenesis. The authors take advantage of new biological understanding, novel therapeutic targets, multiple available and well-studied therapeutic...

• How to prepare for risks ranging from financial crises and climate change to pandemics and terrorism
• Indispensable...

The topic of thin films is an area of increasing importance in materials science, electrical engineering and applied solid state physics; with both research and industrial applications in microelectronics, computer manufacturing, and physical devices. Advanced, high-performance computers, high-definition TV, broadband imaging systems,...

In this book, IBM Enterprise Integration Team experts present a start-to-finish guide to planning, implementing, and managing Service-Oriented Architecture. Drawing on their extensive experience helping enterprise customers migrate to SOA,...

Why do countries celebrate defining religious moments or significant events in their history, and how and why do their leaders select certain events for commemoration and not others? This book is the first systematic study of the role of celebrations and public holidays in the Arab Middle East from the fall of the Ottoman Empire to the...