Home | Amazing | Today | Tags | Publishers | Years | Search 
Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)
Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)

The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment

 

Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these...

Practical Malware Analysis: The Hands-On Guide to Dissecting Malicious Software
Practical Malware Analysis: The Hands-On Guide to Dissecting Malicious Software
The phone rings, and the networking guys tell you that you’ve been hacked and that your customers’ sensitive information is being stolen from your network. You begin your investigation by checking your logs to identify the hosts involved. You scan the hosts with antivirus software to find the malicious program, and catch a lucky...
Networking for People Who Hate Networking: A Field Guide for Introverts, the Overwhelmed, and the Underconnected
Networking for People Who Hate Networking: A Field Guide for Introverts, the Overwhelmed, and the Underconnected

Devora Zack, an avowed introvert and a successful consultant who speaks to thousands of people every year, found that most networking advice books assume that to succeed you have to become an extrovert. Or at least learn how to fake it. Not at all. There is another way.

This book shatters stereotypes about people
...

Working with Microsoft FAST Search Server 2010 for SharePoint
Working with Microsoft FAST Search Server 2010 for SharePoint
Should you care about search? The answer is “Yes!” However, the reason you should care constantly changes. Back in 1997 when FAST was founded, most people viewed search as a mature and commoditized technology. AltaVista was the leader in web search and Verity had won the enterprise search race. Internet...
PowerShell and WMI
PowerShell and WMI
I am glad that Richard Siddaway decided to sit down and write a book on WMI. I have had the privilege of working with Richard over the last several years since becoming the Microsoft Scripting Guy, and I have long been impressed by his technical prowess. Whether Richard is speaking at a user group or conference or...
How to Make People Like You in 90 Seconds or Less
How to Make People Like You in 90 Seconds or Less
I first discovered the secrets of getting along with people during my career as a fashion and advertising photographer. Whether it was working with a single model for a page in Vogue or 400 people aboard a ship to promote a Norwegian cruise line, it was obvious that for me photography was more about clicking with people...
Remote Sensing of Snow and Ice
Remote Sensing of Snow and Ice
Although our planet is characterized by water, the extent to which water in its frozen state plays a role in the functioning of the Earth is perhaps underappreciated. Snow and ice cover about a sixth of the Earth’s surface, as snow lying on the ground, as glaciers and larger masses of terrestrial ice, including the huge...
Bioinformatics: Tools and Applications
Bioinformatics: Tools and Applications
Biology has progressed tremendously in the last decade due in part to the increased automation in the generation of data from sequences to genotypes to phenotypes. Biology is now very much an information science, and bioinformatics provides the means to connect biological data to hypotheses. Within this volume, we have collated...
Quantum Cryptography and Secret-Key Distillation
Quantum Cryptography and Secret-Key Distillation
This book aims at giving an introduction to the principles and techniques of quantum cryptography, including secret-key distillation, as well as some more advanced topics. As quantum cryptography is now becoming a practical reality with products available commercially, it is important to focus not only on the theory of quantum...
Windows Internals, Part 1: Covering Windows Server 2008 R2 and Windows 7
Windows Internals, Part 1: Covering Windows Server 2008 R2 and Windows 7
Windows Internals, Sixth Edition is intended for advanced computer professionals (both developers and system administrators) who want to understand how the core components of the Microsoft Windows 7 and Windows Server 2008 R2 operating systems work internally. With this knowledge, developers can better...
A Practical Guide to SysML: The Systems Modeling Language
A Practical Guide to SysML: The Systems Modeling Language
Systems engineering is a multidisciplinary approach for developing solutions to complex problems. The increase in system complexity is demanding more rigorous and formalized systems engineering practices. In response to this demand, along with advancements in computer technology, the practice of systems engineering is...
Core Python Applications Programming (3rd Edition) (Core Series)
Core Python Applications Programming (3rd Edition) (Core Series)
We are delighted that you have engaged us to help you learn Python as quickly and as deeply as possible. The goal of the Core Python series of books is not to just teach developers the Python language; we want you you to develop enough of a personal knowledge base to be able to develop software in any application area. ...
Result Page: 467 466 465 464 463 462 461 460 459 458 457 456 455 454 453 452 451 450 449 
©2024 LearnIT (support@pdfchm.net) - Privacy Policy