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Principles of Information Systems
Principles of Information Systems
As organizations continue to operate in an increasingly competitive and global marketplace, workers in all business areas including accounting, finance, human resources, marketing, operations management, and production must be well prepared to make significant contributions required for success. Regardless of your future role, you...
Reframing Organizations: Artistry, Choice, and Leadership
Reframing Organizations: Artistry, Choice, and Leadership
Become a More Versatile Manager and a More Artistic Leader

In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of "reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their...

A Primer on Scientific Programming with Python (Texts in Computational Science and Engineering)
A Primer on Scientific Programming with Python (Texts in Computational Science and Engineering)
The aim of this book is to teach computer programming using examples from mathematics and the natural sciences. We have chosen to use the Python programming language because it combines remarkable expressive power with very clean, simple, and compact syntax. Python is easy to learn and very well suited for an introduction to...
Linking Teacher Evaluation and Student Learning
Linking Teacher Evaluation and Student Learning

In Linking Teacher Evaluation and Student Learning, researchers Pamela D. Tucker and James H. Stronge show that including measures of student achievement in teacher evaluations can help schools focus their efforts to meet higher standards. You'll see how four school systems have built such measures into their...

Education in Rwanda: Rebalancing Resources to Accelerate Post-Conflict Development and Poverty Reduction (World Bank Country Study)
Education in Rwanda: Rebalancing Resources to Accelerate Post-Conflict Development and Poverty Reduction (World Bank Country Study)
Ten years after the 1994 genocide in which an estimated 10 percent of the country’s population perished, Rwanda’s devastated education system is now back on its feet. Classrooms have been repaired and new ones built; teachers who fled the mayhem have been reintegrated into the teaching force; arrears in teacher pay have been cleared up;...
Why Service Stinks...and Exactly What to Do About It!
Why Service Stinks...and Exactly What to Do About It!

Customer service expert T. Scott Gross surveyed 10,000 very vocal consumers and talked one-on-one with service people around the globe with the hope of creating a psychological profile of the perfect customer service employee.

Gross’s new book Why Service Stinks contains the results of his research along with studies from...

Microsoft Office 2007: Introductory Concepts and Techniques, Windows XP Edition
Microsoft Office 2007: Introductory Concepts and Techniques, Windows XP Edition
The Shelly Cashman Series® offers the fi nest textbooks in computer education. We are proud of the fact that our series of Microsoft Offi ce 4.3, Microsoft Offi ce 95, Microsoft Offi ce 97, Microsoft Offi ce 2000, Microsoft Offi ce XP, and Microsoft Offi ce 2003 textbooks have been the most widely used books in education. With...
Microsoft Windows Architecture for Developers Training Kit
Microsoft Windows Architecture for Developers Training Kit
For Microsoft Official Curriculum Course #1044, WINDOWS ARCHITECTURE FOR DEVELOPERS TRAINING is ideal for motivated, self-paced learners who require training on Microsoft's advanced Windows 95 and Windows NT operating systems software. The course is designed primarily for novice and professional software developers who need to gain a thorough...
Joomla! A User's Guide: Building a Successful Joomla! Powered Website
Joomla! A User's Guide: Building a Successful Joomla! Powered Website

The First Easy-to-Use Guide to Joomla!-The World's #1 Open Source Content Management System

If you want to build sophisticated websites that can be easily edited and updated, you need to master...

What Can You Do with a Major in Business: Real people. Real jobs. Real rewards
What Can You Do with a Major in Business: Real people. Real jobs. Real rewards

Your guide to glide from campus to career

Make sure you get a good ROI (Return on Investment) from your college courses and career choices. Whether you're a student pounding the books or a graduate pounding the pavement, What Can You Do with a Major in Business? alerts you to diverse job options, some of which you probably...

Middleware for Network Eccentric and Mobile Applications
Middleware for Network Eccentric and Mobile Applications
Middleware is a critical foundation needed to leverage the development of a wide range of mobile and ubiquitous applications. Intrinsic challenges when building such middleware require the combination of expertise from areas like distributed systems, networking, software engineering, and application development.

This textbook provides a...

MATLAB Programming for Engineers
MATLAB Programming for Engineers
The first text of its kind, Stephen Chapman's best selling book on MATLAB has now been updated to reflect MATLAB 6.0. The first edition has been highly successful in engineering schools where introductory programming is taught using MATLAB rather than a traditional programming language. Although C, C++, and Java suit the needs of computer science...
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