An important aspect of managing human capital in the 21st century workplace is managing the interface between humans and information technology, particularly the World Wide Web. The Web has changed not only how and where business is conducted, but also how and where work is done. Personal web usage has created many desirable organizational...
Essential details of every major battle on land and sea in recorded history, from the first battle of Megiddo in 1479 B.C. to the Grenada conflict in 1984. Included: strategic situations, roles played by political/military leaders, troop numbers and training, tactics and objectives, casualties and losses and military/political consequences. Index....
On any given day there are more than 7 million items listed for auction at ebay (ebay), the world's largest online trading community. At the end of its last fiscal quarter, ebay had 49.7 million registered users, more than double the number of users just two years previous. It is estimated that $9.3 billion worth of merchandise, in more than 423...
This is a book about leading dispersed teams—teams that are made up of people who don’t work in the same geographical area. Such teams don’t often meet face-to-face. Usually their members are separated by time and distance, and they often bring different cultural views to bear on their work. Solving potential communication...
Based on a study using online ethnography as the major research method, this book explains why and how men in Hong Kong use QQ—an online instant messenger—to “chase” women in mainland China, especially in the neighboring city of Shenzhen. Chasing women through QQ is a reciprocal exchange process during which the...
How do you make sense of the accounting report or balance sheet you’ve just been handed? How do these reports help you to understand the company’s performance? How do you use the numbers you have been given to make good business decisions in the short- and long-term?
Right now someone is clicking on your website, and knowing everything you can about those clicks and the people that make them is a business imperative. That's the first of a set of compelling business lessons distilled from the authors' decade of experience with the...
Between the time a team is launched and the time it delivers results, managers need to know that the team is on course. Whether they have launched a team to achieve a business objective or have inherited a team, they need to monitor effectiveness on an ongoing basis and make course corrections that keep small problems from becoming major...
This book may appeal to anyone requiring an overview of the technological and cultural implications of adopting information and knowledge management solutions using Internet technologies.
The book examines the tactical issues addressed at a functional or departmental level and their impact upon the organisation as a whole from a...
Addresses all three key components of thinking: analysis, evaluation and re-thinking. Gives you the practical critical thinking skills you need to take control of your life, help you cope with virtually any situation--and be more successful in pursuing your ultimate dreams and values.
A hands-on guide to help your nonprofit build its brand, raise its profile, strengthen impact and develop deeper relationships with donors, volunteers, and other stakeholders. Breakthrough Nonprofit Branding is about the power a constituency-focused, compelling brand can have to revolutionize an organization and the way...
Quality of Service (QoS) has already proven itself as the enabling technology for the convergence of voice, video, and data networks. As business needs evolve, so do the demands for QoS. The need to protect critical applications via QoS mechanisms in business networks has escalated over the past few years, primarily due to...