Learn IT - Books tags customer

Concept of Database Management Systems

Asian Books, 2010

Data and information are closely related and are often used interchangeably. Information is processed, organized or summarised data.

It may be defined as collection of related data that when put together, communicate meaningful and useful message to a recipient who uses it, to make decision or to interpret the data to...

Special Edition Using Microsoft CRM

Que, 2003

A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains'...

Security and Privacy for Microsoft Office 2010 Users

Microsoft Press, 2012

SECURITY AND PRIVACY issues with computers and computer networks are constantly in the news these days, and everyone seems to be concerned about them to some degree. Businesses everywhere are worried about having sensitive customer information such as credit card numbers or email addresses stolen,...

Practical Zendesk Administration: Best practices for setting up your customer service platform

O'Reilly, 2012

We built Zendesk back in 2007 because we were frustrated with the quality of the customer service applications that existed at the time. The vast majority of these “solutions” were big, clunky, on-premise enterprise applications, distributed on CDs, and took forever to deploy. Even proof-of-concept projects...

Chance Discoveries in Real World Decision Making: Data-based Interaction of Human intelligence and Artificial Intelligence (Studies in Computational Intelligence)

Springer, 2006

For this book, the editors invited contributions from indispensable research areas relevant to "chance discovery", which has been defined as the discovery of events significant for making a decision, and studied since 2000. The chapters contain contributions to identifying rare or hidden events and explaining their significance. The...

Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results

McGraw-Hill, 2010

Harness the Power of Your Most Valuable Resource—Your Workforce!

Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula.

Building Engaged...

CMMI® SCAMPI Distilled Appraisals for Process Improvement

Addison Wesley, 2005

The Standard CMMI Appraisal Method for Process Improvement (SCAMPI) is an invaluable tool for organizations seeking to drive quantifiable improvements in systems and software engineering. SCAMPI appraisals can help those organizations identify the strengths and weaknesses of their current processes, reveal crucial development...

ACT! 2005 For Dummies

For Dummies, 2004

Catch this new ACT! and build better relationships

Organize customer information, schedule activities, create reports, and more

It’s time to ACT! on your intention to improve customer relationship management! ACT! 2005 offers great new tools, and with this book in hand, you have a top expert showing you how to use them....

eBay Listings That Sell For Dummies (Computer/Tech)

For Dummies, 2006

Discover the tricks top sellers use to grab attention

Create your own unique eBay selling pages with time-tested techniques

So you know your way around eBay, but you're not getting the highest bids for your items? Maybe your listings need a makeover! Here are all the...

Innovation Passport: The IBM First-of-a-Kind (FOAK) Journey From Research to Reality

IBM Press, 2009

“Finally! A book that lays out a thorough yet workable path to collaborative innovation! With a highly readable style and using great examples, Frederich and Andrews describe the process by which IBM makes collaborative innovation work from a process, company, and customer standpoint. By following the guidelines...

The 10 Immutable Laws of Power Selling: The Key to Winning Sales, Wowing Customers, and Driving Profits Through the Roof

McGraw-Hill, 2003

Don’t just watch them—join them! Become a member of that elite group of sales pros who consistently break records in every selling environment. The 10 Immutable Laws of Power Selling reveals the secrets of the world’s greatest power sellers and shows you how to set some records of your own.

With case...

Handbook of Research on Mobile Multimedia

Idea Group Publishing, 2006

The demand for mobile access to data no matter where the data is stored and where the user happens to be, in addition to the explosive growth of the Internet and the rising popularity of mobile devices, are among the factors that have created a dynamic business environment, where companies are competing to provide customers access to information...

Result Page: 83 82 81 80 79 78 77 76 75 74 73 72 71 70