Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize...

In business, a lot of actions are trigged by rules: "Order more ice cream when the stock is below 100 units and temperature is above 25° C", "Approve credit card application when the credit background check is OK, past relationship with the customer is profitable, and identity is confirmed", and so on. Traditional...

Microsoft Silverlight 2 is a new development platform designed to make the development of Rich Internet Applications (RIAs) far easier than has previously been possible. Pro Silverlight for the Enterprise addresses the question of how you can bring Silverlight 2 to your company to provide rich Internet experiences that will interface...

Effective forecasting, planning, and scheduling is fundamental to productivity–and ERP is a fundamental way to achieve it. Properly implementing ERP will give you a competitive advantage and help you run your business more...

This book is intended for developers wishing to utilize Asterisk, system administrators wishing to gain better control over their Asterisk installation, and telephony service providers wishing to deploy Asterisk-based solutions to their infrastructure. You are expected to have some...