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New Software Engineering Paradigm Based on Complexity Science: An Introduction to NSE
New Software Engineering Paradigm Based on Complexity Science: An Introduction to NSE

This book describes a complete revolution in software engineering based on complexity science through the establishment of NSE – Nonlinear Software Engineering paradigm which complies with the essential principles of complexity science, including the Nonlinearity principle, the Holism principle, the Complexity Arises From Simple Rules...

The Ugly Truth about Small Business: 50 (Never-Saw-It-Coming) Things That Can Go Wrong...and What You Can Do about It
The Ugly Truth about Small Business: 50 (Never-Saw-It-Coming) Things That Can Go Wrong...and What You Can Do about It

You Are Not Alone

Being an entrepreneur is scary. From late payments to bank crisis, often the future of your business rides on one crucial decision--one you have to make all on your own.
But it doesn't have to be that way. Others have faced the same problems, and for the first time have gathered to share their
...

Santa Shops on eBay: How to find deals, get organized, and give yourself the gift of time
Santa Shops on eBay: How to find deals, get organized, and give yourself the gift of time
"Marsha Collier knows eBay like no one else. With her tips and insight, anyone can enjoy the ease and convenience of shopping online any time of year."
—Clarissa Parashar, eBay PowerSeller and owner of the eBay store Perpetual Vogue

The kids' concert is tonight, your brother's coming Saturday, and when are you going to...

The Customer Rules
The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old granddaughter, Margot, what she thought were the most important rules for great service. Without a moment's hesitation, she...
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (2nd Edition)
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (2nd Edition)

The Definitive Guide to the New State-of-the-Art in Marketing Metrics

 

Marketing Metrics, Second Edition, is the definitive guide to today’s most valuable marketing metrics. In this thoroughly updated and significantly...

Green Giants: How Smart Companies Turn Sustainability into Billion-Dollar Businesses
Green Giants: How Smart Companies Turn Sustainability into Billion-Dollar Businesses

What do Brazil's top beauty brand, America's second-fastest-growing restaurant chain, and the world's third bestselling car have in common? They are shattering the myth that acting sustainably and building a billion-dollar business are mutually exclusive. Green Giants examines nine companies that are merging social responsibility...

Modern Analysis of Customer Surveys: with Applications using R
Modern Analysis of Customer Surveys: with Applications using R
Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays. As...
Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software
Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software

An Integrated Technology for Delivering Better Software—Cheaper and Faster!

 

This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software...

Building Service Provider Networks
Building Service Provider Networks
Learn how to gain the edge of providing the most reliable service-level guarantees to customers

Network and service provider engineers are often faced with the difficult challenge of meeting a less-than-logical service need of a customer–– and at the most reasonable price. In this book, Howard Berkowitz shows network and service...

Agile Business Rule Development: Process, Architecture, and JRules Examples
Agile Business Rule Development: Process, Architecture, and JRules Examples

According to Wordnet, a rule is “a principle or condition that customarily governs behavior” or “a prescribed guide for conduct or action.” Businesses, and organizations in general, operate under a number of rules: rules about what services to offer and to whom; rules about how much to charge for those services;...

Microsoft Windows 7: Essential (Shelly Cashman)
Microsoft Windows 7: Essential (Shelly Cashman)
The Shelly Cashman Series® offers the fi nest textbooks in computer education. We are proud of the fact that our Microsoft Windows 3.1, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Vista books have been so well received by students and instructors. With each new...
Design and Development of Aircraft Systems (Aerospace Series)
Design and Development of Aircraft Systems (Aerospace Series)

Now covering both conventional and unmanned systems, this is a significant update of the definitive book on aircraft system design

Design and Development of Aircraft Systems, Second Edition is for people who want to understand how industry develops the customer requirement into a fully integrated, tested, and...

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