One of the most debated consequences regarding the increased availability and use of information and communication technologies (ICTs), especially since the early 1990s, have been their impact on economic growth. Generally speaking, ICT can serve to reduce transaction costs at all levels of a commercial transaction. With the emergence...

Multiagent systems are systems composed of multiple interacting computing elements, known as agents. Agents are computer systems with two important capabilities. First, they are at least to some extent capable of autonomous action - of deciding for themselves what they need to do in order to satisfy their design objectives. Second, they are...

Over the course of a distinguished career, Joe Marasco earned a reputation as the go-to software project manager: the one to call when you were facing a brutally...

Every day, you participate in negotiations. Whether you’re working out a deal with a client, asking for a raise, discussing a weekly allowance with your child, or planning a weekend with your spouse, your life is filled with this intricate process. In Negotiate and Win, former NYPD hostage negotiator Dominick Misino breaks...

In the first full-length scholarly study of the increasingly important phenomenon of digital diasporas, Jennifer M. Brinkerhoff examines how immigrants who still feel a connection to their country of origin use the Internet. She argues that digital diasporas can ease security concerns in both the homeland and the host society, improve...

Negotiation is an essential part of doing business, but to be an effective negotiator one must master a wide variety of skills such as listening, self-awareness, conflict resolution, assertiveness, and more. So it stands to reason that in order to teach such a complicated subject, managers and trainers need proven, powerful activities....

You are holding the proceedings of the 8th International Workshop on the Economics of Grids, Clouds, Systems, and Services. This workshop brings together the research and practitioner communities active in the area of economics and computer science to address the emerging interest in infrastructure, platform, and software services....

"For more than two decades, Consultative Selling(TM) has enabled sales professionals around the world to achieve unprecedented success by helping their clients make more profitable business decisions. The Seventh Edition gives you the tools to continue bringing superior results to 21st Century organizations--and take your own career to a...