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Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results

Harness the Power of Your Most Valuable Resource—Your Workforce!

Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula.

Building Engaged...

Communicating with XML
Communicating with XML
XML (Extensible Markup Language) is the lingua franca in contemporary networked environments. It is intended to support communication between software modules, particularly on the Web, as well as communication between people involved in developing new XML-based solutions. Developing the new solutions for a specifi c domain or...
Developing Effective Engineering Leadership (IEE Management of Technology Series, 21)
Developing Effective Engineering Leadership (IEE Management of Technology Series, 21)

Engineering companies and other organizations face many serious challenges in the 21st Century. One that is now becoming widely recognized is the loss of corporate knowledge through staff turnover, whether it is natural or forced through downsizing or de-layering. The company’s store of knowledge and expertise is an asset built up through...

101 Ways to Make Training Active (Active Training Series)
101 Ways to Make Training Active (Active Training Series)
When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and 101 completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In...
Encyclopedia of Knowledge Management
Encyclopedia of Knowledge Management
The Encyclopedia of Knowledge Management is the most comprehensive source of coverage related to the past, present, and emerging directions of knowledge management. Edited by the well-respected knowledge management researcher, Professor David Schwartz of Bar Ilan University (Israel), the Encyclopedia of Knowledge Management provides a broad basis...
A Practical Guide to Content Delivery Networks
A Practical Guide to Content Delivery Networks
A Practical Guide to Content Delivery Networks offers an organized approach to implementing the networks responsible for the distribution of various types of Web traffic, including standard Web pages and streaming audio and video. Because CDN operations are normally performed by independent organizations, the successful use of vendor facilities...
Information Warfare and Organizational Decision-Making
Information Warfare and Organizational Decision-Making
Organizations are among the most valuable and yet most fragile structures of our civilization. We rely on organizations to obtain information, to comprehend and process information, to accumulate and internalize information, to make decisions based in part on that information, and to execute those decisions. Organizations are ubiquitous because...
Informatics for the Clinical Laboratory: A Practical Guide for the Pathologist (Health Informatics)
Informatics for the Clinical Laboratory: A Practical Guide for the Pathologist (Health Informatics)

This series is directed to healthcare professionals who are leading the tra- formation of health care by using information and knowledge. Launched in 1988 as Computers in Health Care, the series offers a broad range of titles: some addressed to specific professions such as nursing, medicine, and health administration; others to special areas...

Professional Software Development: Shorter Schedules, Higher Quality Products, More Successful Projects, Enhanced Careers
Professional Software Development: Shorter Schedules, Higher Quality Products, More Successful Projects, Enhanced Careers

Can you deliver 90% of your software on time, within budget, and fully meet the user's real requirements? Would you like to? Best-selling author Steve McConnell provides a compelling argument for turning software success into an everyday habit by advancing the software profession itself-at the individual, organizational, and...

CMMI Distilled: A Practical Introduction to Integrated Process Improvement (3rd Edition) (The SEI Series in Software Engineering)
CMMI Distilled: A Practical Introduction to Integrated Process Improvement (3rd Edition) (The SEI Series in Software Engineering)
CMMI® (Capability Maturity Model® Integration) is an integrated, extensible framework for improving process capability and quality across an organization. It has become a cornerstone in the implementation of continuous improvement for both industry and governments around the world. Rich in both detail and guidance for a wide set of...
Improving Disaster Management: The Role of IT in Mitigation, Preparedness, Response, and Recovery
Improving Disaster Management: The Role of IT in Mitigation, Preparedness, Response, and Recovery

Information technology (IT) has the potential to play a critical role in managing natural and human made disasters. Damage to communications infrastructure, along with other communications problems exacerbated the difficulties in carrying out response and recovery efforts following Hurricane Katrina. To assist government planning in this...

Managing IT in Government, Business & Communities
Managing IT in Government, Business & Communities
This guide presents the most current research and findings about the challenges governments around the world are now placing on small business IT entrepreneurs and how they are providing increased resources to support this emphasis. Described are how organizations and society rely heavily on virtual technologies for communication and how...
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