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Frommer's Montreal & Quebec City 2008 (Frommer's Complete Guides)
Frommer's Montreal & Quebec City 2008 (Frommer's Complete Guides)

Québec spent 2007 gearing up for its 400th anniversary party. New Year’s Eve (Dec 31, 2007) is the official kickoff, but most events take place from June to September 2008. The waterfront has been spruced up, museums are mounting special anniversary-related exhibits, and shows featuring the Cirque du Soleil and other performers...

Customer Service: New Rules for a Social Media World (Que Biz-Tech)
Customer Service: New Rules for a Social Media World (Que Biz-Tech)

Use Social and Viral Technologies to Supercharge your Customer Service!

 

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster....

Professional Application Lifecycle Management with Visual Studio 2012
Professional Application Lifecycle Management with Visual Studio 2012
OVER THE LAST FIFTEEN YEARS, Microsoft’s software development tooling has matured to address not only the needs of a lone programmer, but the needs of an entire software development team. This includes business analysts, project managers, architects, testers, programmers, managers, stakeholders, and even operations personnel...
The Rough Guide to USA 9 (Rough Guide Travel Guides)
The Rough Guide to USA 9 (Rough Guide Travel Guides)

The Rough Guide to the USA is your definitive state-by-state guidebook to this vast and fascinating country. Fully updated and revised, this guide highlights the ‘things-not-to-miss’ in the USA; whether you wish to watch a basketball in Chicago, explore Yellowstone’s National Park, view the towering Washington Monument or...

Project Planning, Scheduling, and Control: The Ultimate Hands-On Guide to Bringing Projects in On Time and On Budget , Fifth Edition
Project Planning, Scheduling, and Control: The Ultimate Hands-On Guide to Bringing Projects in On Time and On Budget , Fifth Edition

All you need to execute a project perfectly

A new edition of the classic project management book is here, revised and updated with even more guidelines and real-world examples. This expanded fifth edition provides an applications-oriented understanding of the issues you must confront and important tips for passing the...

Outsource It!: A No-Holds-Barred Look at the Good, the Bad, and the Ugly of Offshoring Tech Projects
Outsource It!: A No-Holds-Barred Look at the Good, the Bad, and the Ugly of Offshoring Tech Projects

If you need to expand your business but not your budget, if your group has an intense but short-term project, if you don't have the skill set to get a job done-it's time to think about outsourcing. Starting from the first step (should you outsource part of your tech work?) to the last (how can you protect your intellectual...

The Definitive Guide to Google AdWords: Create Versatile and Powerful Marketing and Advertising Campaigns
The Definitive Guide to Google AdWords: Create Versatile and Powerful Marketing and Advertising Campaigns
We often hear that the Internet has changed the world. It has most certainly changed the worlds of advertising, retail, news, and magazine and book publishing, and Google has played a central role in this change. If one were asked to fill in the blank in the sentence “Google is a(n) ___________ company” with what they...
DK Essential Managers: Innovation
DK Essential Managers: Innovation
In today’s dynamic and turbulent world, organizations face a stark challenge—change or perish. Unless they keep renewing their products and services, and update the ways they create and deliver them, they risk being overtaken by competitors. Innovation—the process of change—is critical to the success...
Practical Project Management for Building and Construction (ESI International Project Management Series)
Practical Project Management for Building and Construction (ESI International Project Management Series)

Practical Project Management for Building and Construction covers the 14 knowledge areas of project management that are essential for successful projects in the construction industry. For each knowledge area, it explains the processes for scope, time, risk, cost, and resource management. Filled with work and process flow...

Effective Project Management: Traditional, Agile, Extreme
Effective Project Management: Traditional, Agile, Extreme

Expert guidance on ensuring project success—the latest edition!

Many projects fail to deliver on time and within budget, and often-poor project management is to blame. If you're a project manager, the newest edition of this expert and top-selling book will help you avoid the pitfalls and manage projects...

Creative Project Management
Creative Project Management

The seven essential tools for keeping projects on time and under budget

You're executing risk management, leadership, and planning--all hallmarks of outstanding project management. And yet you're still having trouble keeping your projects on schedule.

Creative Project Management adds two new elements to...

Performance Driven IT Management: Five Practical Steps to Business Success
Performance Driven IT Management: Five Practical Steps to Business Success

"Despite spending more than $600 billion on information technology over the past decade, the Federal Government has achieved little of the productivity improvements that private industry has realized from IT" according to the 25 Point Implementation Plan to Reform Federal Information Technology Management published by the...

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