Learn IT - Books tags customer

The Build Master: Microsoft's Software Configuration Management Best Practices

Addison Wesley, 2005

The first best-practice, start-to-finish guide for the software build process

Managing builds is crucial to the profitable delivery of high-quality software; however, the build process has been one of the least-understood stages of the entire development lifecycle....

Getting Started in Project Management

John Wiley & Sons, 2001

So you’re new to project management. Well, you’re not alone.
Lots of people are discovering that project management is a
tool that can help make their projects more successful. You’ve
probably been doing projects for a long time: projects at work—such
as developing a new product, improving a process,...

IT Project Portfolio Management

Artech House Publishers, 2004

While consulting for a large company’s information technology (IT) department, I was asked to help find a way to better manage the various IT projects that were spread among all of its business units. The executives wanted me to research tools that would help them prioritize the projects so they would know which ones were healthy contributors...

Skype(TM): The Definitive Guide

Que, 2006

Learn how to make free phone calls to more than 75 million people, and dirt-cheap phone calls to practically everyone else, anywhere on Earth! You can do it with Skype. This book will help you get started fast, with any computer: Windows, Mac, Linux, even Pocket PC. Then, take Skype to the limit, with SkypeIn, SkypeOut,...

Applied Technology and Innovation Management: Insights and Experiences from an Industry-Leading Innovation Centre

Springer, 2010

Rapid application of new technologies and highly leveraged innovation processes are key for the success of companies and organizations in dynamic markets. Based on the experiences of one of the industry’s most modern innovation centers this book provides an insight into the tools and methods used to align customer requirements, competitive...

The Twitter Book

O'Reilly, 2011

In March 2006, a little communications service called Twttr debuted. It began as a side project at a San Francisco podcasting company, but it wasn’t long before the side project had become the main event.

Today, just over five years later, Twitter is booming. In September 2011, the service announced that it had 100...

The Art of Project Management

O'Reilly, 2005

"'The Art of Project Management' covers it all--from practical methods for making sure work gets done right and on time, to the mindset that can make you a great leader motivating your team to do their best. Reading this was like reading the blueprint for how the best projects are managed at Microsoft... I wish we always...

JBoss Drools Business Rules

Packt Publishing, 2009

In business, a lot of actions are trigged by rules: "Order more ice cream when the stock is below 100 units and temperature is above 25° C", "Approve credit card application when the credit background check is OK, past relationship with the customer is profitable, and identity is confirmed", and so on. Traditional...

Data Center Fundamentals

Cisco Press, 2003

Master the basics of data centers to build server farms that enhance your Web site performance

Learn design guidelines that show how to deploy server farms in highly available and scalable environments

Plan site performance capacity with discussions of server farm architectures and their real-life...

The Virtual Sales Handbook: A Hands-on Approach to Engaging Customers

John Wiley & Sons, 2021

Learn to engage your B2B customers through effective virtual sales meetings and presentations

The global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past—the virtual customer...

Manage IT!: Organizing IT Demand and IT Supply

Springer, 2005

"This book discusses IT supply and demand, analyzing functional requirements and operational processes, using methods such as those defined in the IT infrastructure library (ITIL). This book will be useful for understanding the key concepts behind modern service-oriented IT organizations. In a nutshell, this is a good book and a good...

OpenCart 1.4 Beginner's Guide

Packt Publishing, 2010

OpenCart is a popular open source shopping cart solution and provides elegantly written tools to establish a fully functional online store from scratch in a very short time with intuitive screens. It can be a difficult task for beginners to go beyond the basics and apply all the features, which they will require for their businesses.

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