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 Flip the Funnel: How to Use Existing Customers to Gain New Ones
Why customer retention is the new acquisition
If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? So says Joseph Jaffe, bestselling author of Life After the 30-Second Spot and Join the Conversation, and a leading expert and... | | Persuasion and Influence For Dummies
Many people want to gain trust or support in business and throughout life, but the true skill is doing so in a charming fashion! Whether you're convincing the boss about your much-deserved promotion or a busy restaurateur to offer a better table, the power of persuasion can help improve and increase your successes.
Elizabeth... | | Leadership and Management: A 3-dimensional Approach
The purpose of this book is to provide an overview of leadership and
management to those of you who are new to the health care field or
to those lifelong learners who wish to refresh their understanding
and skills.
Leadership and management is a large and complex field of
enquiry with many conflicting views. We... |
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Encyclopedia of Electronics Circuits, Volume 5
The Encyclopedia of Electronic Circuits, Volume Vadds approximately 1000 new
circuits to the treasury of carefully chosen circuits that cover nearly every phase of
today's electronic technology. These five volumes contain a wealth of new ideas and
up-to-date circuits garnered from prestigious industry sources. Also included are... | | | | |
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