Welcome to the Microsoft Official Academic Course (MOAC) program for Windows Server Administration Fundamentals. MOAC represents the collaboration between Microsoft Learning and John Wiley & Sons, Inc. publishing company. Microsoft and Wiley teamed up to produce a series of textbooks that deliver compelling and innovative teaching...

Whether making a presentation or dealing one on one, interacting at a meeting or just answering questions, do others listen when you talk? This book explains how to communicate successfully so people listen, understand, and are persuaded. It is a comprehensive guide to every aspect of communicating in the workplace and...

We have long been taught that emotions should be felt and expressed in carefully...

Passing a test is one thing...mastering the field is another, and this book is the first step to mastering the world of PC hardware and operating systems. Mark Edward Soper not only shows you what you need to pass the tests, but also what you need to have an edge on the competition, on exam day and in the workplace. Each chapter...

This updated 3rd edition of a popular text on change management guides readers through the technological, organizational and people-oriented strategies that managers use to implement change. Revised to include power and politics, culture and gender, the authors have also added international case studies that set change management within the...

"Dr. Joe Koletar has provided an effective road map to the problem of occupational fraud, in both the public and private sectors, in America. Such frauds affect every American worker, shareholder, and taxpayer. His insights and ideas are an important contribution to the effort to fight this growing...