Learn IT - Books tags crm

Building Applications with Microsoft® Outlook® Version 2002

Microsoft Press, 2001

This book is designed primarily for Microsoft Outlook application developers using Microsoft Exchange Server. Many of the examples assume that you’ll be deploying workgroup applications in an Exchange Server environment using both public and private folders. It’s also assumed that you’ll be using Outlook 2002 to run the...

Microsoft Dynamics CRM 2011: Dashboards Cookbook

Packt Publishing, 2012

This cookbook is full of practical and easily applicable recipes that will teach the user how to understand and unleash the full capabilities of the new dashboard features in Microsoft Dynamics CRM 2011. Starting with basic tasks to build user confidence and general knowledge, the chapters provide insight with helpful tips and related...

Working with OpenERP

Packt Publishing, 2013

Enterprise resource planning (ERP) is essential for businesses and this excellent guide will help you successfully implement OpenERP on Windows or Ubuntu. Straightforward enough for non-techies.

Overview

Learn to install and configure OpenERP on Windows or Ubuntu

Understand how to enter...

Building on SugarCRM

O'Reilly, 2011

In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2,...

IT Project Portfolio Management

Artech House Publishers, 2004

While consulting for a large company’s information technology (IT) department, I was asked to help find a way to better manage the various IT projects that were spread among all of its business units. The executives wanted me to research tools that would help them prioritize the projects so they would know which ones were healthy contributors...

Oracle Siebel CRM 8 Installation and Management

Packt Publishing, 2010

Oracle's Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company's sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.

This practical book offers a...

Designing SQL Server 2000 Databases for .Net Enter

Syngress Publishing, 2001

As a consultant, the process of designing and developing technology-based solutions is
one that you get to know intimately, thanks to iteration. Having been involved in a dozen
or more projects in the past few years, I came to realize that a common component exists
at the center of every one of those solutions. That component is the...

SAP Business ONE Implementation

Packt Publishing, 2009

SAP Business ONE brings the power of the SAP ERP platform to small and mid-size companies. It offers fast-growing companies the same ERP capabilities used in world-wide conglomerates and major corporations. SAP Business ONE is powerful, and to fully harness it takes careful planning.

This book will provide you with a guide to install and...

Using CiviCRM

Packt Publishing, 2011

Donald Lobo, Michal Mach, and I started CiviCRM almost six years ago. Back then, open source software had gained traction in the operating system arena, but the idea of an open source application designed from the ground up to meet the needs of non-profits and other civic sector organizations was pretty radical. We were convinced that there...

Management Intelligent Systems: Second International Symposium (Advances in Intelligent Systems and Computing)

Springer, 2013

This symposium was born as a research forum to present and discuss original, rigorous and significant contributions on Artificial Intelligence-based (AI) solutions—with a strong, practical logic and, preferably, with empirical applications—developed to aid the management of organizations in multiple areas, activities, processes...

Cisco Network Design Solutions for Small-Medium Businesses

Cisco Press, 2004

Maximize the potential of your small-medium business network with effective design solutions that cover network security, IP telephony, unified communications, wireless networks, and CRM.

Design and implement effective network solutions by mastering the design process that is used by...

Mastering Data Warehouse Design: Relational and Dimensional Techniques

John Wiley & Sons, 2003

At last, a balanced approach to data warehousing that leverages the techniques pioneered by Ralph Kimball and Bill Inmon

Since its groundbreaking inception, the approach to understanding data warehousing has been split into two mindsets: Ralph Kimball, who pioneered the use of dimensional modeling techniques for building the data warehouse, and...

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