Social CRM is critical to business success in today's hyper-connected environment....

Dynamics NAV 2009 is an Enterprise Resource Planning (ERP) software product from Microsoft that can be used for variety of business needs. It is part of the Microsoft Dynamics family, and intended to assist with finance, manufacturing, Customer Relationship Management, supply chains, analytics, and electronic commerce for small and...

Based on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product...

Many of you reading this book are about to embark on the journey of implementing customer relationship management (CRM) software within your organization; some of you are completely new to CRM, while others have been through a CRM implementation with varied success. This book was written to provide business leaders and stakeholders with a...

Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share...

• Create Dynamics CRM reports using Power BI for Office 365 and Power BI Designer
• Discover best practices to build and deploy these dashboards to Power BI sites and Dynamics...

• Learn the basics of client-side customization and delve deeper into advanced topics at your own pace
• Understand the basic customization model supported by the product.
• A...

Is your Web site serving its purpose? To find out, you need to analyze factors related to what the site is supposed to do. Site statistics give you raw numbers, but Web analytics are like site stats on steroids. Analytics crunch those raw numbers into meaningful metrics—information you...

Investing in a business application—be it managing one's customers, tracking inventory, coordinating global resources, or just being able to get real-time visibility to cash flow—has never been so important. Gone are the days when companies invested in business applications, such as CRM and ERP, to simply streamline their...

Ten years ago, ASP.NET provided software developers with a means to write complex web applications with their existing Windows Forms skillsets. Today, it continues to be a robust framework for writing scalable applications, from small e-Commerce to enterprise-level CRM. But ten years later, with many business critical applications existing...