"I have just read my first - and probably last - whole book on coaching. It is my last because it has done the job, giving me the most comprehensive examination of the art."
David Amos, former Deputy Director of HR at the DoH, writing in the Health Service...

This book was written by members of the Microsoft Application Consulting and Engineering (ACE) Team, which provides performance analysis services for some of the most heavily utilized Web applications and sites at Microsoft. Our responsibilities include, but are not limited to, providing throughput or response time numbers,...

We have long been taught that emotions should be felt and expressed in carefully...

When executed well, e-learning is a powerful way for organizations to save money while providing the up-to-date training and information that will help employees perform better and more efficiently. Unfortunately, all too often, companies are finding that they’re spending a huge amount of money for less return than they...

Under mandate of Section 253, Study and Report on Effectiveness of Air Force Science and Technology Program Changes, of the Fiscal Year 2002 National Defense Authorization Act (Public Law 107-107; U.S. Congress, 2001), the U.S. Air Force contracted with the National Research Council (NRC) to conduct the present study. In response,...

Drawing concrete connections between the...

With that said, I will write from the perspective that you're not new to...

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great...

From business giant Bill George, the acclaimed author of Wall Street Journal's bestseller True North, comes the just-in-time guide for anyone in a leadership position facing today's...