A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of...

The Cognitive Dynamics of Computer Science represents the culmination of more than thirty years of the author's hands-on experience in software development, which has resulted in a remarkable and sensible...

The Handbook of High-Performance Virtual Teams is an essential resource for leaders, virtual team members, and work group leaders. The editors provide a proven framework based on five principles for working collaboratively across boundaries of time, space, and culture. Written by experts in the...

Based on more than forty interviews with Jobs conducted over two years—as well as interviews with more than a hundred family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the roller-coaster life and searingly intense personality of a creative entrepreneur whose passion...

Praise for Recruiting and Training Fundraising Volunteers

"Linda Lysakowski brings into focus the realities of enlisting volunteers to ensure success in a campaign. She clearly outlines logical steps that lead to inspiring passion in the volunteer, who is so essential to reaching a goal. I wish such a comprehensive...

In many organizations, Information Technology (IT) has become crucial in the support, the sustainability and the growth of the business. This pervasive use of...

Everything could change, according to former White House press secretary Dee Dee Myers. Politics would be more collegial. Businesses would be more productive. And communities would be healthier. Empowering women would make the world a better place—not because women are the same as men, but...

"Motivated leaders are rare, yet everyone seeks to become...