Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster....

“A timely collection...

When sports medicine physicians need another set of eyes to diagnose an elusive condition, like a stress fracture or a neuropathy, medical imaging can help confirm or rule-out a diagnosis. The next two issues of Clinics in Sports Medicine are dedicated to Imaging - Upper and Lower Extremities - respectively. Tim Sanders, MD examines...

Securing ERP is the main issue nowadays; it is not only about bits and bytes of network traffic, but also about business transactions, users' privileges and access rights. Hackers raise their awareness to hack and attack ERP systems as the information becomes the vital weapon these days. So securing your ERP is not only about internal...

Silverlight is a Web technology that allows you to create both large business applications and little ads for your web page....

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great...

Based on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product...

Many hiphoppas labour to sustain Hiphop Kulture in their communities far from the big stages, world tours, and hit singles enjoyed by a shockingly few American hiphoppas. The creative labour of these few mega stars is calculated in billions of dollars. But for most hiphoppas, their creative labour may never get expressed in economic terms....