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| | A Headmaster's Story: My Life in Education
Bill Schroder is the stuff teaching legends are made of. He was strict, yet kind; firm and consistent, yet creative and playful when needed. He knew the magical mix of discipline and care needed to ensure the loyalty of his students.
In this warm-hearted, inspiring and often funny memoir, Schroder looks back on four... | | Branded Customer Service : The New Competitive EdgeBy applying the concepts in this book, organizations can use customer service as a powerful tool for establishing and maintaining a distinct brand identity.
Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the... |
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| | Future Interaction DesignThe perspectives and techniques used in human-computer interaction design, practice and research are broadening. This book looks at emerging approaches which are likely to contribute to the discipline in near future. The emphasis is on the social, cognitive, emotional, creative and active dimensions of the human actor. The underlying idea is that... | | |
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Honor Your Anger: How Transforming Your Anger Style Can Change Your Life"This book made me angry! Why couldn’t Ms. Engel have written it years ago when it would have helped me through difficult times? Honor Your Anger is a clearly written, insightful look at a topic that concerns everyone. You can indeed learn to understand and manage your anger, and this book will show you how."
--Robert... | | Dad's Guide to Pregnancy For Dummies (For Dummies (Health & Fitness))
Practical, hands-on information for fathers-to-be
When it comes to pregnancy, dads' roles have changed so much in the past few decades that expectant fathers don't always know where to turn to for guidance and advice on this milestone event. Now they do!
Dad's Guide to Pregnancy For Dummies is... | | |
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