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Show Me You Care - The Power of Silence in Selling
The Power of Silence is immense.
Nothing establishes a closer connection or works better than silence and active listening. There is raw power to listening, hearing, and getting out of the way. When we let a buyer tell us what they want, vs. what we think they may need, long-lasting relationships are built. Silence and... | | A+ Certification Exam Cram 2 (Exam Cram 220-301, Exam Cram 220-302), Second EditionA+ Exam Cram 2 is a study skill enhancement and tutorial, designed to focus on exactly what students need to get A+ certified, with coverage of exams 220-221 and 220-222. It details all the new exam objectives and items in the following areas: Windows 98, Windows 2000, and Windows NT version 4.0. Because the A+ certification is a core competency... | | |
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Oracle Essentials: Oracle Database 11gOracle is an enormous system, with myriad technologies, options, and releases. Most users-even experienced developers and database administrators-find it difficult to get a handle on the full scope of the Oracle database. And, as each new Oracle version is released, users find themselves under increasing pressure to learn about a whole range of new... | | Managing Startups: Best Blog Posts
If you want salient advice about your startup, you’ve hit the jackpot with this book. Harvard Business School Professor Tom Eisenmann annually compiles the best posts from many blogs on technology startup management, primarily for the benefit of his students. This book makes his latest collection available to the broader... | | Excel Timesaving Techniques For Dummies (Computer/Tech)Covering formulas, charts, data lists, macros, and versions 2000, 2002, and 2003, this book offers more than seventy easy-to-follow techniques that show both new and experienced Excel users how to save time and avoid tedious or redundant tasks. Bestselling author Greg Harvey includes information on customizing Excel's menus and toolbars; modifying... |
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Information Graphics: A Comprehensive Illustrated Reference
This book addresses charts, graphs, maps, diagrams, and tables used in all areas; however, its major focus is on their uses for operational purposes.
To many people, information graphics are the images frequently used in presentations at formal meetings or the stylized charts and graphs used in newspapers and magazines.
... | | Five Stars: Putting Online Reviews to Work for Your Business
Create positive visibility for your business with this essential roadmap
Everyone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue. Five Stars is the perfect guide to a timely and crucial... | | |
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