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The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research
The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research

The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user...

Platform Ecosystems: Aligning Architecture, Governance, and Strategy
Platform Ecosystems: Aligning Architecture, Governance, and Strategy

Platform Ecosystems is a hands-on guide that offers a complete roadmap for designing and orchestrating vibrant software platform ecosystems. Unlike software products that are managed, the evolution of ecosystems and their myriad participants must be orchestrated through a thoughtful alignment of architecture and governance.  ...

Eye Tracking in User Experience Design
Eye Tracking in User Experience Design

Eye Tracking for User Experience Design explores the many applications of eye tracking to better understand how users view and interact with technology. Ten leading experts in eye tracking discuss how they have taken advantage of this new technology to understand, design, and evaluate user experience. Real-world stories are included...

Business Process Change, Third Edition (The MK/OMG Press)
Business Process Change, Third Edition (The MK/OMG Press)

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models...

Conformal Prediction for Reliable Machine Learning: Theory, Adaptations and Applications
Conformal Prediction for Reliable Machine Learning: Theory, Adaptations and Applications

The conformal predictions framework is a recent development in machine learning that can associate a reliable measure of confidence with a prediction in any real-world pattern recognition application, including risk-sensitive applications such as medical diagnosis, face recognition, and financial risk prediction. Conformal Predictions for...

The Digital Crown: Winning at Content on the Web
The Digital Crown: Winning at Content on the Web

In 1997, Bill Gates famously said "Content is king." Since then, the digital marketing world has been scrambling to fulfill this promise, as we finally shift our focus to what consumers really want from our brands: a conversation.The Digital Crown walks you through the essentials of crafting great content: the fundamentals of...

Emerging Trends in ICT Security (Emerging Trends in Computer Science and Applied Computing)
Emerging Trends in ICT Security (Emerging Trends in Computer Science and Applied Computing)

Emerging Trends in ICT Security, an edited volume, discusses the foundations and theoretical aspects of ICT security; covers trends, analytics, assessments and frameworks necessary for performance analysis and evaluation; and gives you the state-of-the-art knowledge needed for successful deployment of security solutions in many...

Conceptual Design for Interactive Systems: Designing for Performance and User Experience
Conceptual Design for Interactive Systems: Designing for Performance and User Experience

Conceptual Design for Interactive Systems: Designing for Performance and User Experience provides readers with a comprehensive guide to the steps necessary to take the leap from research and requirements to product design. The text presents a proven strategy for transforming research into a conceptual model, discussing the iterative...

Database Anonymization: Privacy Models, Data Utility, and Microaggregation-based Inter-model Connections
Database Anonymization: Privacy Models, Data Utility, and Microaggregation-based Inter-model Connections

The current social and economic context increasingly demands open data to improve scientific research and decision making. However, when published data refer to individual respondents, disclosure risk limitation techniques must be implemented to anonymize the data and guarantee by design the fundamental right to privacy of the subjects the...

Digital Outcasts: Moving Technology Forward without Leaving People Behind
Digital Outcasts: Moving Technology Forward without Leaving People Behind

The blind person who tries to make an online purchase. The young girl who cannot speak due to a cognitive disability. The man confined to his home due to permanent injury. The single mother with a long-term illness who struggles to feed her family.

With one in seven people worldwide currently living with a disability, the term...

Joe Celko's Complete Guide to NoSQL: What Every SQL Professional Needs to Know about Non-Relational Databases
Joe Celko's Complete Guide to NoSQL: What Every SQL Professional Needs to Know about Non-Relational Databases

Joe Celko's Complete Guide to NoSQL provides a complete overview of non-relational technologies so that you can become more nimble to meet the needs of your organization. As data continues to explode and grow more complex, SQL is becoming less useful for querying data and extracting meaning. In this new world of bigger and faster...

High Speed Digital Design: Design of High Speed Interconnects and Signaling
High Speed Digital Design: Design of High Speed Interconnects and Signaling

High Speed Digital Design discusses the major factors to consider in designing a high speed digital system and how design concepts affect the functionality of the system as a whole. It will help you understand why signals act so differently on a high speed digital system, identify the various problems that may occur in the design, and...

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