Uncover a revolutionary approach to SLAs that will help you gain a competitive advantage in the field
The use of Service Level Agreements (SLAs) will soon become the prevailing business model for delivering a large number of products and services. SLAs offer service providers the ability to distinguish themselves from the competition in...
Desktop computing proficiency is increasingly important in today’s business world. As a result, when screening, hiring, and training employees, employers can feel reassured by relying on the objectivity and consistency of technology certification to ensure the competence of their workforce. As an employee or job seeker, you can use...
Biometric technology is a HOT topic. The most recent (ISC)2 Global Workforce Survey of over 7,500 security professionals from around the world have cited biometrics as the number one security project for organizations in North America, and the number two security project in the world overall.
Updated edition of best-selling guide for PHR and SPHR candidates
The demand for qualified human resources professionals is on the rise. The new Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry...
Fundamentals of Performance Technology offers a brief overview of each major component of a Human Performance Technology Model that addresses diagnosing workplace situations, identifying causes, selecting appropriate interventions, implementing change, and evaluating results. The second edition contains two new appendices that describe the ISPI...
Desktop computing proficiency is increasingly important in today’s business world. As a result, when screening, hiring, and training employees, employers can feel reassured by relying on the objectivity and consistency of technology certification to ensure the competence of their workforce. As an employee or job seeker, you can use...
In the last ten years IT has brought fundamental changes to the way the world works. Not only has it increased the speed of operations and communications, but it has also undermined basic assumptions of traditional business models and increased the number of variables. Today, the survival of major corporations is challenged by a world-wide...
This book contains some of the most up-to-date information available anywhere on a wide variety of topics related to Techno Security. As you read the book, you will notice that the authors took the approach of identifying some of the risks, threats, and vulnerabilities and then discussing the countermeasures to address them. Some of the topics and...
Desktop computing proficiency is increasingly important in today’s business world. As
a result, when screening, hiring, and training employees, employers can feel reassured
by relying on the objectivity and consistency of technology certification to ensure the
competence of their workforce. As an employee or job...
Build a successful Yammer implementation, make your workplace social and collaborative, create a culture of sharing, form expert communities and generate innovative solutions. Besides, this book will help to enhance your collaboration your suppliers, partners, and clients.
Every sector faces unique challenges in the transition to sustainability. Across each, materials will play a key role. That will depend on novel materials and processes, but these will only be effective with a solid understanding of the trends in the market. For each respective sector, the papers in this collection will explore the...
If you're exploring a career in digital imaging or design, then you're likely to encounter Photoshop along the way--you probably already have. But how well do you know it? Understanding Adobe Photoshop: Digital Image Concepts and Techniques goes beyond the school newspaper or...
