Have you ever wanted to integrate phone features into a project you were working on? Maybe you wanted to send SMS messages to your customers about the latest sales? Maybe you want to set up a company directory with voice mail? Or maybe you want to add two-factor authentication to your web sites to verify your users? Since Twilio was launched...

The Radio Station is considered the standard work on radio media. It remains a concise and candid guide to the internal workings of radio stations and the radio industry in all of its various forms. Not only will you begin understand how each job at a radio station is best performed, you will learn how it meshes with those of...

How can organizations provide the right sales training to the right sales people at the right time? This book is filled with a diverse collection of case studies from top companies and provides a practical road map and the proven tools for organizations that want to implement a winning sales training program. The book offers helpful...

Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when,...

"Thull's leading-edge thinking makes this book extraordinary. This straightforward guide to communicating across all cultures with credibility and respect will give you a significant competitive advantage in a complex and crowded global marketplace."
—Guenter...

Within just the first 2 chapters, you will be creating basic pivot tables, increasing productivity, and...

Wireless subscribers are up, but revenue per subscriber isn’t – and it isn’t going to be unless wireless service providers can provide more than plain-vanilla voice services. The road to successful deployment of data services...