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 Art of Client ServiceWith brevity, levity, and clarity, Robert Solomon, a well-respected advertising executive, has written a definitive and practical resource for advertising and marketing account executives. Writers, planners, researchers, and production supervisors will benefit as well from his down-to-earth advice on the care and feeding of the advertising client.... | | Microsoft ISA Server 2006 UnleashedIt is rare to run into that one product that impresses technical audiences in the way that ISA Server has managed to. As I prepared to write this book, what surprised me was not ISA’s ability to wow and charm Microsoft-centric environments, but its ability to impress the Microsoft-skeptic crowds as well. These are the ones who have been... | | Engaging Privacy and Information Technology in a Digital AgePrivacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly unbounded options for collecting, saving, sharing, and comparing information trigger consumer worries; online practices of businesses and government agencies present new ways to compromise privacy; and e-commerce and technologies... |
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XHTML EssentialsWith Web access becoming available through TV, handheld devices, and even phones, developers need to create sites that can be viewed from different environments, not just from the desktop. Introducing XHTML, the next generation HTML, this practical guide jumpstarts Web developers on the technology that ensures that their Web pages stay true-to-form... | | ISO 9001: 2000 for Software and Systems Providers: An Engineering ApproachThis volume incorporates more than a decade of experience with ISO 9001, a standard created by committees of volunteers working under the aegis of the International Organization for Standardization (ISO). This volume is intended for individuals who are responsible for using ISO 9001 to implement or revitalize systematic process improvement in... | | The WetFeet Insider Guide to Careers in Information TechnologyAt its broadest definition, "information technology" is an umbrella term that describes all fields that relate to the organization and dissemination of information: from the worker who lays cable wires to the telephone switchboard operator to the engineer who designs the circuits in your computer. However, keep in mind that just because... |
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